File an Insurance Claim

If you don't have insurance yet, it may be too late. Many companies will refuse coverage once a watch has been issued.

If you have insurance but have since improved your home or bought high-ticket items such as appliances or computers, make sure you have increased your coverage.


What to Find Out From Your Agent

~Does your policy cover damage from high tides, water or backup from sewers or drains? Most standard homeowner policies don't.
~Ask if you live in a flood-prone area. You may be eligible for the Federal Flood Insurance Program.
~Ask what out-of-pocket expenses after a storm are covered.
~See whether your company will offer lower rates for improvements to your home that make it more secure.

How to Document Your Belongings

~Make a list of personal belongings and their costs, receipts and serial numbers.
~Take still photographs of each room and major items such as couches, televisions and curio cabinets and their contents.
~Or take a video camera for a walk-through of your home, with you or someone else describing items as you tape them. Include a close-up shot of that day's newspaper.
~Put inventories and pictures, as well as your insurance policy, in a safe deposit box or other safe place away from your home. If you'll be away during the storm, take a copy of your policy with you.
~Keep all receipts of purchases for storm protection. Some are tax-deductible.

Insurance Tips After a Storm

~Put inventories and pictures of your valuables, as well as your insurance policy, in a safe deposit box or other safe place away from your home.
~Immediately report to your insurance company. It may take a while to reach your agent or your company's toll-free number. Be patient. When you get through, be ready to provide your policy number, address and a phone number where you can be reached, especially if you will be staying elsewhere.
~Take "after'' videotape and still pictures of your home and damage to help with your claim.
~Keep receipts for all expenses after the storm; repairs, food, lodging, emergency equipment. Much of it is covered under your insurance and some is tax-deductible.
~If you have to leave your home, secure it as much as possible. Leave a telephone number where you can be reached. Paint your address and telephone number on a piece of wood or the side of your home. Don't paint your insurance policy number.
~Make sure to take pictures after repairs are done. If you have another loss, you don't want your agent to think the first repairs were never done.
~When the adjuster shows up, ask for identification.
~Beware of fly-by-night repair operations. Check credentials. To see whether a contractor is licensed, request his license number, then call the state's Electronic License Verification Information System.

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